Shipping policy

Shipping Policy

We’re committed to getting your order to you quickly and securely.

Processing
Orders are processed within 1–3 business days. Once your order has shipped, you will receive a confirmation email with tracking details.

Delivery Time
Standard shipping typically arrives within 3–5 business days after processing.

Shipping Rates
Shipping is calculated at checkout. From time to time, we may offer free shipping promotions.

Tracking Your Order
A tracking number will be provided via email once your order has shipped so you can follow your package every step of the way.

Shipping Address
Please ensure your shipping information is correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses.

Delays
While most orders arrive within the estimated timeframe, delays may occur due to carrier issues, weather, or high order volume.

Lost or Missing Packages
If your package is lost in transit or marked as delivered but not received, please contact us within 3 days of delivery. We recommend checking with neighbors, your local post office, or building management before reaching out. We will assist you in working with the carrier to help resolve the issue.

Shipping Location
We currently ship within the United States.

Product Packaging
Some items may arrive without original packaging (priced accordingly), but all products are new and unused.

If you have any questions, please contact us at support@primeandsetbeauty.com.